PRIVACY POLICY – Nimantran
Introduction
At Nimantran, we value your privacy and are committed to safeguarding the personal information you share with us. This Privacy Policy explains how we collect, use, and protect data in connection with our advertising and marketing automation services, including WhatsApp and RCS integrations.
By accessing or using our Services, you consent to the practices described in this policy, compliant with Indian data protection principles and Meta/RCS data processing requirements.
Information We Collect
We collect various categories of information, including:
- User Information
Name, email, phone number, and business details provided during registration or communication. - Device Information
IP address, browser type, device identifiers, and operating system details. - Cookies
Session cookies and analytics cookies to enhance site experience and performance. - Message Data
Metadata of messages sent through WhatsApp or RCS APIs, including timestamps, delivery status, and message type (not content of personal conversations).
Purpose of Data Collection
We collect data to:
Deliver and maintain our Services.
Authenticate users and manage accounts.
Process payments and billing.
Improve message delivery accuracy and campaign performance.
Comply with Meta, RCS, and TRAI regulations.
Consent for WhatsApp & RCS Data Processing
By using our Services, Users consent to the processing of data through Meta and telecom operator systems.
We only use message-related data to facilitate delivery and maintain compliance with messaging policies.
Legal Basis for Processing
Data processing is based on:
Performance of a contract (service delivery).
Legal compliance with Indian IT and telecom laws.
Legitimate interest in improving communication efficiency.
How We Use Collected Data
To provide, monitor, and optimize marketing campaigns.
To manage WhatsApp and RCS accounts linked with Nimantran.
To send service updates, notifications, and support communications.
To prevent fraud, spam, and unauthorized system access.
Data Retention & Deletion
We retain user and message data only as long as necessary for operational or legal purposes.
Upon request, Users may demand deletion of their stored data in compliance with IT Rules 2021.
Data Sharing with Third Parties
Nimantran may share limited data with:
Meta Platforms, Inc. for WhatsApp Business API operations.
Google or telecom operators for RCS delivery.
Payment gateways for billing transactions.
All third parties are bound by contractual confidentiality and data protection obligations.
Security Measures & Encryption
We implement encryption, firewalls, and access control systems to safeguard all transmitted and stored data. While we strive for full security, no method of transmission is 100% secure, and we disclaim liability for external breaches.
Cookies & Tracking Technologies
We use cookies to analyze website traffic and improve functionality. Users can manage cookie preferences through browser settings.
Data Transfer & Storage (India-based)
All user and message data are processed and stored on secure servers located in India, in compliance with the Information Technology Act, 2000 and SPDI Rules.
User Rights
Users have the right to:
Access and request a copy of their personal data.
Request correction or deletion of inaccurate data.
Withdraw consent for processing.
Lodge a complaint with the appropriate data authority.
Policy for Children
Our Services are not intended for individuals under 18 years of age. We do not knowingly collect personal data from minors.
Updates to Privacy Policy
Nimantran may update this Privacy Policy from time to time. Updates will be reflected with a new effective date on our website.
Governing Law (India)
This Privacy Policy is governed by the laws of India. Any disputes will be subject to the jurisdiction of courts located in Pune, Maharashtra.
Contact Information
For privacy-related inquiries or data access requests:
Nimantran
Shop No 13, New Kachari Road, Indapur, Pune, Maharashtra – 413106
📞 +91 8888126270
📧 malhar@nimantran.shop